Capture & Qualify
0% missed calls.100% qualified leads.
Every inbound contact answered within one ring. 24/7. In English, Spanish, or Portuguese. The AI agent conducts a structured-but-conversational intake, scores the case across liability, severity, damages, and time-sensitivity, and resumes the session if the call drops.
The problem
42% of inbound calls go missed.
Nearly 100% of after-hours leads cool inside minutes. Generic answering services capture more calls but don't qualify them. Paralegals listening to recordings the next morning are not a system — they're a coping mechanism.
01 — What it does
Seven capabilities, one brain.
- /Adaptive branching across case types
- /Merit scoring (0–100) across four dimensions
- /Structured case summary, attorney-ready
- /English, Spanish, Portuguese at launch
- /Session-resume on dropped calls
- /Voice or chat — same brain, same case file
- /Confidence flags for human review
02 — Channels
Every door clients use.
- /Toll-free numbers, native routing
- /Embedded WebRTC voice widget
- /Mobile in-app voice
- /Chat widget for any website
- /SMS, WhatsApp
- /Existing Google / Meta campaigns
03 — Inbound sources
Works with whatever your firm already runs.
Connects to your existing toll-free numbers, embedded forms, and any campaigns running on Google or Meta — they all route into the same intake pipeline. Nofal is the operations layer downstream of your marketing, not a marketing tool.
04 — Compliance
UPL-safe by design.
The agent captures facts, never gives legal advice. All sessions recorded with explicit consent. PHI is isolated. Confidence-scored handoffs ensure attorney review where required.
05 — Integrations
Lands where the case lives.
- /Litify · SmartAdvocate
- /Lex Machina
- /Twilio voice routing
- /Supio for medical-record extraction
Outcome